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Delivering knowledge, value and service to our Members. UMAL is a specialist. We provide cover exclusively for Universities and Further Education Colleges and Institutions.
Homepage2026-03-20T14:42:36+00:00

Delivering knowledge

At UMAL we add value by helping our Members institutions perform better. We constantly strive to provide information on risk, claims trends and to deliver training opportunities and events.

Document Library

Risk Management guides & articles

Chartered Insurance Institute

An exclusive insurance training course for Members

Providing unrivalled cover, advice and risk
management services for the benefit of all our Members.

Our Cover

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Our role is to serve our Members and provide the service they require, and with this in mind, the cover we offer is widely recognised to be the widest available to the Higher and Further Education sector. We are not bound by corporate underwriting guidelines.

Member Services

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With UMAL, you don’t just get unequalled cover and superior knowledge, expertise and service from our team. We also provide a range of additional services that are exclusive to our Members and which are specifically designed to provide you with all of the protection you need, together with relevant risk management advice and support.

Claims

claims

Our experienced claims team handles all aspects of the claims process promptly and efficiently. All Members receive:

  • Claims service plan
  • Claims guidelines
  • Emergency out-of-hours contact details
  • Electronic access to their claims timeline

Run the numbers

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Over 35,000 claims handled since 1992 to the value of more than £335m
0 %
cost saving to Members each year because Insurance Premium Tax does not apply to Contributions
£0
paid in rebates and discounts to our Members for the year ended 31st July 2024

Risk Alert – Product Recalls

In the UK, product recalls are initiated and managed by the Office for Product Safety & Standards (OPSS). In brief a recall means a company will ask consumers to return a product they bought due to a safety issue or defect that could cause harm. This alert provides information on the recent recall for Tower Air Fryers which have been identified as popular among students in student accommodation. It also explains the potential impact for our Members and managing the hazard.

Our values

UMAL’s values are the specific behaviours and skills we care about most, and that all of us strive to apply on a day-to-day basis when dealing with our Members.

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We are specialists and always put our members first

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We respect and support the role our members play in society

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We offer a better way to do business

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We are accessible, approachable and proactive

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Meet the Team

Unequalled cover and superior knowledge, expertise and service from our team.

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