Member Services

With UMAL, individually tailored cover, superior expertise and in-depth knowledge are at the heart of the work we do. We also provide our members with risk management advice via our Document Library and detailed claims data via our Claims Portal – please log in below for further information:

Note: The Members Area does not contain any Travel advice or other associated Travel information. This is located in the UMAL Travel Hub

Sign in or register to access UMAL’s online member portal.

Before assessing UMAL’s Member Portal, please read the following conditions of use.

The Claims Portal includes highly sensitive and confidential information which must be handled in accordance with the General Data Protection Regulation and in compliance with the duty of confidence owed to the individual claimants. It is provided solely for the purposes of claims handling and risk management. If you are an employer of the relevant claimant and wish to use the information in your role as employer, you should seek explicit consent from your employee to do so. It is your responsibility to ensure that the information is handled appropriately and is not shared with third parties other than as strictly necessary for such purposes, and subject always to an obligation of confidence and to compliance with the obligations of the General Data Protection Regulation, including using appropriate technical and organisational security measures, such as encryption. For further information about how we use the personal information that we collect or generate, please see our privacy policy.

The information in the UMAL Document Library includes highly sensitive and confidential information which must be handled in accordance with the General Data Protection Regulation and your Institution’s duty of confidentiality to UMAL. It is your responsibility to ensure that the information is handled appropriately and is not shared with third parties other than as strictly necessary for the purposes of your membership of UMAL, and subject always to an obligation of confidence and in compliance with the obligations of the General Data Protection Regulation, including using appropriate technical and organisational security measures, such as encryption, within the UMAL document management system.

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The Claims Process

> Our experienced claims team handles all aspects of the claims process promptly and efficiently >