Pre-Travel Advice
UMAL Members have access to Crisis24 Horizon, providing 24/7 alerts of threats and disruptions, country risk analysis, and actionable safety and security advice. Available via web portal and mobile app, Crisis24 Horizon enables your staff and students to stay informed of concerns ahead of and during travel.
UMAL Members have access to Crisis24 Horizon, providing 24/7 alerts of threats and disruptions, country risk analysis, and actionable safety and security advice. Available via web portal and mobile app, Crisis24 Horizon enables your staff and students to stay informed of concerns ahead of and during travel.
To access the online intelligence platform:
- Go to https://crisis24horizon.com/UMAL
- Enter your institutional e-mail address (ending .ac.uk), click register and follow the instructions online
- A verification email will be sent. Click the link, create your password and you’re good to go!
Before you Travel
Download the Crisis24 Horizon Mobile app for travel advice, and security information and to receive alerts for any incidents occurring in your destination country or region. Alerts can be configured by location, severity and/or category to ensure that you receive the alerts that you need. See https://umal.co.uk/travel-hub/travel-alerts/ for more information on configuring your alerts.
HIGH or EXTREME rated destinations
UMAL travel cover may apply to any destination, including those given a HIGH or EXTREME rating on the Crisis24 Horizon website or app. Journeys to these destinations must be thoroughly risk assessed and authorised at a suitable level within the institution ahead of travel.
You should review the information for your destination using the Crisis24 Horizon website or app and if there is anything further that you need to know you can call the IMG UMAL dedicated line on +44 (0) 203 859 1492 or use the 24/7 e-mail UMAL@global-response.co.uk with any pre-travel medical, travel, security or other queries you may have in respect of specific destinations.
Threat Scale Reference
Threat Level |
Implication |
|---|---|
|
1 – Negligible |
The operating environment is benign and there are only isolated threats to business and/or travel. |
| 2 – Low | The operating environment is generally permissive, although there are a limited number of threats to business and/or travel that requires basic migrations. |
| 3 – Moderate | The operating environment is challenging and there are serious threats to business and/or travel that requires some mitigations. |
| 4 – High | The operating environment is hostile and there are significant threats to business, personal safety and/or travel, requiring comprehensive mitigations and planning. |
| 5 – Extreme | The operating environment is characterised by pervasive direct threats to business, personal safety and/or travel, requiring strict risk management procedures. |
E-Learning
UMAL provides Members with access to a suite of e-learning modules covering the following topics:
- • Preparation and general personal conduct
- • Key principles of personal security
- • Accommodation
- • Security on the move
- • Kidnap and extortion
To access these training modules, please visit https://crisis24horizon.com/app/e-learning
Foreign Commonwealth and Development Office (FCDO)
You can also find foreign travel information and advice on the FCDO website Foreign Travel Advice – https://www.gov.uk/foreign-travel-advice
This includes general information on the country to assist in your risk assessment process and also advice on whether the FCDO has warned against travel to a particular country.
NEED TO MAKE A TRAVEL CLAIM? Visit our Travel Claims page.
For any queries or further information regarding our Group Travel Scheme please contact:
Leon Martin
PA, Travel & Motor Underwriter
Underwriting@umal.co.uk
T: 0207 847 8681
