Member Services

With UMAL, you don’t just get unequalled cover and superior knowledge expertise and service from our team. We also provide a range of additional services that are exclusive to our Members and which are specifically designed to provide you with all of the protection you need, together with relevant risk management advice and support.

Hasilwood Management Services
Where UMAL cannot provide the cover, Hasilwood Management Services Ltd (HMSL) as a general insurance intermediary and subsidiary of UMAL, has access to additional insurance coverage from specialist insurers, to ensure our Members have the widest and most appropriate cover for their institution at the best terms available. An example is Aviation, Marine and Cyber. Find out more >>

Business Continuity and Incident Management
Universities and colleges face unique vulnerabilities and exposures, and experience specific challenges when it comes to continuity and incident planning.

UMAL has formed a partnership with Ashton Resilience to provide business continuity, IT continuity and incident management planning services to Members.  See for further details.

Find out more about how our Business Continuity Planning services can enhance resilience, reduce exposure and provide peace of mind >>

Risk Management
We make regular campus visits to undertake risk surveys to review Property Protection and Health & Safety management.

Find out more about how our Risk Management service can highlight areas of improvement and maintain good practice >>

To avoid potential reductions in claims settlements (known as the ‘Average” condition) we provide free buildings valuations to all members.

Find out more about our Valuation service >>

For any queries or further information regarding our services to Members please contact our Member Relationship Manager:


Meet the Team

Unequalled cover and superior knowledge, expertise and service from our team.

Find out more >