Whilst Curtailment in such circumstances is not covered under the travel wording, UMAL is now extending its discretionary offer to cover the additional costs of returning to the UK as a result of the FCO advice. As before, this only extends to additional expenses and would therefore be predicated on the traveller already having a pre-booked ticket to return. If that ticket cannot be amended for an early return, we would then be able to consider the cost of a new ticket. If they do not already have a ticket however we would not be able to assist as they would have needed to book a ticket at some point anyway and this is not therefore an additional item of expenditure.
If travellers elect to remain in place when the FCO has advised them to leave and UMAL has agreed to cover curtailment as set out above, the travel cover will cease unless specifically agreed otherwise with UMAL.
For those travellers who are unable to return home due to the lack of any available flights, we would urge them to contact Global Response to see if any other means of return can be arranged. The UMAL travel cover will continue to operate and will also cover reasonable additional costs of sustenance, travel and accommodation necessarily incurred until the end of the original planned duration of the journey.