Paul has been appointed Head of Claims at UMAL from April 2020.

Paul has worked in the insurance industry since 1987 when he started his career at Eagle Star. Paul joined Travelers (then the St Paul) in 1998 where he performed several roles including Technical Claims Manager for a private and public sector book of business including private hospitals, utilities, NHS Trusts and local authorities generating EL, PL, products liability, medical malpractice, motor and property claims before becoming Senior Claims Manager for the EL and PL claims function across the UK and Ireland.

In 2016 Paul joined Haven Claims as their Technical Claims Manager, managing a large team of technical claim handlers responsible for high value and complex motor claims including personal injury claims of the utmost severity.

Paul is an ACII qualified Chartered Insurer.

Paul Cusition, Chief Executive and Director of UMAL commented:

“We’re delighted to welcome Paul to the UMAL team. His appointment strengthens our claims capability at a critical time for our Members”.